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Inaccordance with the Law on Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product (Journal of Laws of 2000 No. 22 item 271) dated March 02, 2000. The customer has the right to return the purchased goods within 10 days from the date of delivery, regardless of the reason.
- Purchased goods are returnable provided that:
- it bears no traces of use, from which it would appear that it was used contrary to its intended purpose
- it has no defects or damage, except those constituting grounds for complaint,
- the violation of the packaging is limited to the minimum associated with the unpacking of the product
- Seller undertakes to refund the value of the product within 14 days - by bank transfer - to the account specified by the Buyer.
- The amount to be refunded is the amount due from the invoice for the products received. Shipping costs are not refundable. Returned goods are sent back by the Customer at his own expense.
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Each time the return of tools results in the launch of a costly commercial and logistical procedure to receive the returned tools back into stock. In connection with the above, we kindly inform you that for the return and correction of invoices we introduce additional fees in the amount of 10% of the net value of the returned tools, which will allow to partially cover the cost of return. Only catalog tools that are in the current offer will be accepted back into stock after positive verification of their quality.